INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q. Why your products are much cheaper compared to other websites/online stores?

A: We own a strong product team to source and find products all over the world. We always get the best offers so to provide our customers with the best price.

Q. What payment methods can I use?

A: We currently accept payment via PayPal only.

Q. Can I cancel the order if I change mind?

A: Yes, if you would like to cancel your order, please contact us by submitting a support ticket to inform us of the cancellation. We only accept orders to be cancelled when they are still in the processing status and the order has not been packed yet.

Q: Do I need to register an account for placing an order?

A: No, you can choose to use the guest checkout which only requires you to provide your email address, billing and delivery address. However, we strongly recommend you to register an account which can bring you a more efficient and convenient way to track your order status and shipment.

Q. How to place an order?

A: It’s simple. Search your desired item in the search bar at the top of our website or under the category menu. Select the item you want, click “Add to Basket”, then follow the Checkout steps and fill-in any related information. Finally review your order and finish payment with the preferred payment method selected.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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